OhMySMTP Ltd is a company incorporated in England and Wales (company number 13200428).
The personal data we collect from you includes:
We also process emails sent through our API. These emails are sent through our SMTP server and stored for you to access them for up to 30 days.
The legal basis for processing this data is to provide the transactional email services offered by MailPace.com.
We collect your email address to allow us to provide a login service and to send important account notifications, such as plan upgrades and support services.
We also collect data in order to:
We will not:
We will share your data if we are required to do so by law – for example, by court order
We will only retain your personal data for as long as:
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.
You have the right to request:
You can also:
If you have any of these requests, contact our support team here
We share certain information to operate our service with companies that may be considered our "sub-processors" under GDPR. These sub-processors are:
|Freethought||Infrastructure Hosting||Freethought are a UK based ethical web hosting company|
|Amazon Web Services||Off-site backups||Backups are stored for up to seven days in the EU-West location|
|AppSignal||Error & Performance Monitoring||Based in Amsterdam|
|Paddle||Merchant of Record||Paddle are a global reseller of our software, and help ensure we are fully tax compliant globally, based in the UK|
|Tutanota||Support email||A secure email service based in Germany|
|Plausible.io||Analytics||EU-hosted privacy friendly analytics|
|Clever Cloud||Infrastructure Hosting||EU-hosted web application servers and databases|
If these changes affect how your personal data is processed, we will take reasonable steps to let you know.
Last Updated: April 28th 2022