Privacy Policy

Privacy Notice

OhMySMTP Ltd is a company incorporated in England and Wales (company number 13200428).

What data we need

The personal data we collect from you includes:

We also process emails sent through our API. These emails are sent through our SMTP server and stored for you to access them for up to 30 days.

The legal basis for processing this data is to provide the transactional email services offered by

Why we need it

We collect your email address to allow us to provide a login service and to send important account notifications, such as plan upgrades and support services.

We also collect data in order to:

What we do with your data

The data we collect is only used to run this service.

We will not:

We will share your data if we are required to do so by law – for example, by court order

How long we keep your data

We will only retain your personal data for as long as:

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

Your rights

You have the right to request:

You can also:

If you have any of these requests, contact our support team here

List of Sub-Processors

We share certain information to operate our service with companies that may be considered our "sub-processors" under GDPR. These sub-processors are:

FreethoughtInfrastructure HostingFreethought are a UK based ethical web hosting company
TebiOff-site backupsBackups are stored for up to seven days in two locations in Germany
AppSignalError & Performance MonitoringBased in Amsterdam
PaddleMerchant of RecordPaddle are a global reseller of our software, and help ensure we are fully tax compliant globally, based in the UK
TutanotaSupport emailA secure email service based in Germany
Plausible.ioAnalyticsEU-hosted privacy friendly analytics
Clever CloudInfrastructure HostingEU-hosted web application servers and databases

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Last Updated: December 12th 2023